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Team Intello

smsfdataflow changes and rejection messages

You may have recently received an e-mail stating that smsfdataflow will no longer be supported and will cease operation on 1 March 2020. This web page contains essential information if you’ve signed up to use smsfdataflow for your SMSF to receive contributions from your employer.

What is changing with smsfdataflow ?

  • The SMSF Data Flow service is no longer accepting contribution data from 1 March 2020.
  • This change applies to SMSF trustees who registered to use SMSFDataFlow directly via the Class Super website.
  • This change does not apply to SMSFs where your adviser, accountant or SMSF administrator has provided you with the smsfdataflow electronic service address (ESA) to give to your employer or payroll office.
  • This change does not impact clients of Superfund Partners as we utilise Class as our SMSF administration platform. 
  • Class operates SMSFDataFlow so from 1 March 2020 only SMSFs administered on the Class platform will be eligible to receive contribution information using the SMSFDataFlow electronic service address.

What if I’m not a client of Superfund Partners?

From 1 March 2020 clients of Superfund Partners will still be able to use the SMSFDataFlow ESA for their employer contributions and will be able to view and track contribution data via the online access we provide (Class ClientView).

If you are not using Superfund Partners as your SMSF administrator, your employer, payroll office or superannuation clearing house may have difficulty paying your compulsory employer contributions to your SMSF after 1 March 2020.

Even if the smsfdataflow electronic service address (ESA) is still valid in your employers payroll system, if you are not using an SMSF accountant such as Superfund Partners, when contributions are paid after 1 March 2020, the contributions data / remittances will be inaccessible, which will make the tracking of your contributions impossible and potentially increase your SMSF accounting fees and put you at risk of exceeding your concessional contribution cap.

What is smsfdataflow ? | Important information on SuperStream and Electronic Service Addresses (ESAs)

SMSFs need to receive employer super contributions using the Governments SuperStream Data and Payment Standard. Every SMSF that receives employer contributions needs an electronic service address (ESA) and the software to receive their SuperStream data.

“smsfdataflow” is an example of an electronic service address (ESA). Please note the smsfdataflow ESA is case sensitive – payroll software and clearning houses will reject the contributions remittance advice where another variant is entered into the payroll system.

An SMSF doesn’t need to use SuperStream if it doesn’t receive any employer contributions, or the only employer contributions are from a related-party employer.

For example, if you’re an employee of your family business and your super guarantee contributions go to your SMSF, these contributions are exempt from the SuperStream standard.

SuperStream also doesn’t apply to:

  • personal contributions made by members
  • rollovers to or from an SMSF (however this is changing from 31 March 2021)

If you don’t provide a valid ESA (electronic service address) to your employer they will not be able to pay contributions to your SMSF.

What does this mean for me? 

If you are a client of Superfund Partners, there are no changes for you. We will continue to use the smsfdataflow ESA for your benefit.  If you don’t have online access to Class to view and track the contributions paid to your SMSF, please contact us. 

In addition, if you are a client of Superfund Partners, there is no need to change the ESA that your employer or payroll office has on file – smsfdataflow will still work after 28 February 2020.

If you are not a client of Superfund Partners or you have been using the SMSF Data Flow service directly to enable your employer to pay contributions to your SMSF, please get in touch to determine how we can assist you.

URGENT – Self Managed Super Fund ESA Rejection

We have been made aware that a number of employees of NSW Health (and other businesses that use certain super payment clearing houses such as QuickSuper) have received emails from their payroll office in regards to contributions made using the smsfdataflow ESA have been rejected and that you will need to provide a new electronic service address (ESA) to continue receiving contributions to your SMSF account.

The emails are as follows:


Subject: URGENT – Self Managed Super Fund ESA Rejection – Case HRCxxxxxxx
Importance: High


HealthShare NSW have recently received notification from QuickSuper, our Superannuation Clearing House, advising that we are unable to send remittance advice to the Electronic Service Address (ESA) provider for your Self-Managed Superannuation Fund (SMSF). Please note that it is possible that the payment to your SMSF has been successful, however the message delivery (remittance advice) has failed. We will send a separate notification if there has been an issue with payment to your SMSF.

We have received information that the Electronic Service Address SMSF DataFlow is no longer accepting contribution data from 1 March 2020, unless your fund is administered on class.

As your current ESA is set to SMSF Dataflow and has rejected, please contact the Administrator looking after your self managed super fund to see whether your ESA needs to be amended. This issue may also be due to the following reasons:

  • You have provided the wrong ESA
  • You have changed your ESA and not advised us

To ensure your SMSF is compliant to the ATO requirements, HealthShare NSW will require the official letter of registration from your ESA provider.

You may need to forward this email on to your Accountant or Financial Planner for further advice and/or clarification.

PLEASE NOTE: If we continue to receive rejection notifications 28 days after our first contact to you, this will deem your SMSF to be non-compliant and your Superannuation Fund will be changed to our default Fund (First State Super) as per ATO Legislation. You will then be responsible for rolling over any contributions from First State Super into your preferred Super Fund, as well as any fees associated with this.

The following link to the ATO provides information regarding inactive Electronic Service Addresses.



If you’ve received an email like the above one from your payroll office or employer, please contact us or start a live chat so we can send you some instructions on what you need to do.

Get in Touch with the Superfund Partners team

For further questions on the changes to SMSFDataFlow and how they impact you, please contact Superfund Partners: info@superfundpartners.com.au or contact us via our website.

Other useful information:

SMSF Data Flow ESA Employer Notification Form (PDF)

Changes to how your SMSF must receive employer contributions

SuperStream for SMSFs – ATO

Frequently asked questions on SuperStream for SMSFs – Intello (for advisers and accountants)

Class Super – SMSF Data Flow and SuperStream for SMSFs

Other questions on smsfdataflow:

  • What is SMSF DataFlow?
  • How do I get an ESA for my SMSF?
  • How do you become SuperStream compliant?
  • What is a fund electronic service address ESA?
  • Who are the ESA providers for SMSFs?
  • What are the benefits of using Class Super for SMSF administration?
  • How do I register my SMSF for SuperStream?

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